What is better PhoneBurner or Connecteam? Reviewing products for the top Communications Software need not be tough. On our review platform, it is possible to match PhoneBurner and Connecteam and quickly analyze their differences. We allow you to take a look at their functions, supported devices, customer support, prices, terms, and many more.
You can even review their overall score (8.8 for PhoneBurner vs. 9.0 for Connecteam) and overall customer satisfaction level (100% for PhoneBurner vs. 97% for Connecteam). Take your time and assess your best options and see which one is right for your company. You should also assess the software vendor’s credibility; can they be relied upon and will they still be on the market in the future?
As of now, the leading solutions in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
In addition to native integrations with Salesforce, HubSpot and Zapier, their partner Pie-Sync facilitates integrations with 100+ top CRMs and apps like Microsoft Dynamics, Pipedrive, Infusionsoft, Mailchimp, Zoho, Sugar CRM and others.
A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.
Connecteam offers various business and enterprise pricing plans for operations, communications, and HR & skills hubs. It also offers a 14-day free trial.
Small Business Plan – $0
Free for up to 10 users, offering basic functionalities
Connecteam effectively integrates with Google applications and offers seamless compatibility with Google Calendar, facilitating streamlined scheduling processes. Additionally, the platform provides integration capabilities with:
QuickBooks Payroll (online + desktop)
Gusto
PayChex
Xero
Zapier
API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Eagle Outfitters, Sodastream, Billabong
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity.
Almost as essential as features and customer support level are pricing packages offered by PhoneBurner and Connecteam. Although cost should not be the only factor it’s surely an important thing to think about. You should try to find a flexible pricing plan that can be adjusted to your team size and painlessly scaled up if your team grows. Make sure you don’t select pricing plans that include complex functionalities that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often benefit from discounts. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a helpful experience that doesn’t require you to invest any money and gives you a solid overview of what it’s like to work with PhoneBurner and Connecteam.
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