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Compare Parature vs Hiver

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Parature or Hiver? We are here to simplify the cumbersome process of reviewing Customer Support Software products for you. In particular, on this page you can check the overall performance of Parature (7.2) and contrast it with the overall performance of Hiver (8.8). It's also possible to match their overall user satisfaction rating: Parature (98%) vs. Hiver (96%).

Likewise, study their services thoroughly to determine which product can better tackle your company’s needs. In general, any business solution should allow you to comfortably check the big picture, at the same time giving you immediate access to the details.

Users who are pressed for time or would like to get a Customer Support Software suggestion from our experts may want to try out these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.

You shouldn’t expect only a wide set of features and scalable pricing from a well-known Customer Support Software. Almost as important as key features is a trustworthy customer support. You want to ensure that if you have any questions about Parature or Hiver, or you face some problems, or maybe you’ll need to request a specific revision or feature beneficial to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can enjoy individual training or at the very least a knowledge base you can use.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.