Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Subscribe using keywords and shortcodes
- Sign-up page
- Subscriber management and groups
- Spreadsheet import
- Mass texts
- Two-way SMS conversations
- MMS picture messaging
- Advanced mobile application (Android and iOS)
- Automatic replies
- Forward replies
- Text-in giveaways
- Drip campaign
- Scheduled SMS blasts
- SMS analytics
- SMS promotions (coupons, text-to-win contests)
- SMS surveys
- Message templates
- SMS personalization
Pricing Info
Mobile Text Alerts offers various plans depending on your needs. Its monthly flat fee requires no contracts and no set-up fees.
14-day Trial – $0
- 50 messages
- MMS picture messaging
- Drip campaigns
- 1 free keyword
- Unlimited subscribers
Starter – $24/month (billed annually)
- All features in Trial.
- 1,000 messages/month
- Texts rollover to the following month
- 2 free keywords
Standard – $43/month (billed annually)
- All features in Starter
- 2,000 messages/month
- 3 free keywords
Professional – $79/month (billed annually)
- All features in Standard
- 5,000 messages/month
- 4 free keywords
Plus – $124/month (billed annually)
- All features in Professional
- 10,000 messages/month
- 5 free keywords
Premium – $239/month (billed annually)
- All features in Plus
- 20,000 messages/month
- 6 free keywords
Enterprise – $499/month (billed annually)
- All features in Premium
- 50,000 messages/month
- 7 free keywords
Enterprise Plus – $899/month (billed annually)
- All features in Enterprise
- 100,000 messages/month
- 8 free keywords
The service provider also offers a Custom Plan if you want specific features and packages.
Integrations
Mobile Text Alerts can support over 2,000 integrations using its API. Some of these include:
- Zapier
- Salesforce
- Constant Contact
- Google Calendar
- Mailchimp
- Hubspot
- Slack
- Shopify
- ClickFunnels
- Wordpress
- Facebook Lead Ads
- Infusionsoft
- Calendly
- ActiveCampaign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Bryan Health, Aisin Seiki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An affordable and easy business SMS service that lets online enterprises reach customers in seconds. Designed for small and medium-sized businesses, it allows them to communicate with their clients through messaging.
Company Email
contact@mobile-text-alerts.com
Contact No.
Company's Address
Mobile Text Alerts
3224 S 76
Lincoln, NE 68506
Mobile Text Alerts Comparisons
Popular Mobile Text Alerts Alternatives
It may not always be enough to just compare Hiver and Mobile Text Alerts against one another. While useful tools, pricing plans and customer experience are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by each solution. Very often a less dominant software may turn out to be an excellent choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that despite limited market presence it’s a worthy rival to the products that dominate the market.
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