What is better Parature or Salesforce Service Cloud? To successfully get the most effective and productive Customer Support Software for your business, you should compare products available on the market. For example, here it is possible to match Parature’s overall score of 7.2 against Salesforce Service Cloud’s score of 9.6. You may also review their general user satisfaction: Parature (98%) vs. Salesforce Service Cloud (97%).
What’s more, you can evaluate their good and bad points feature by feature, including their contract conditions and costs. By comparing products you are more likely to pick the best software for your budget. It goes without saying you must understand your particular requirements to realize which solution addresses those needs.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both Parature and Salesforce Service Cloud were reviewed by a panel of reliable SaaS experts who carried out a detailed examination of all crucial aspects of every software. Their ultimate rating was prepared by means of unique SmartScore model which provides an individual partial score to every component including: main features, client support, mobile device support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only aspect crucial to a company so we make an effort to pay attention to all sides of a software before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
