What is better Parature or Salesforce Service Cloud? We are here to simplify the process of contrasting Customer Support Software products for you. In particular, on this page you can examine the overall performance of Parature (7.2) and compare it with the overall performance of Salesforce Service Cloud (9.6). You may also match their overall user satisfaction rating: Parature (98%) vs. Salesforce Service Cloud (97%).
Furthermore, you can read their features carefully to check which product can better tackle your company’s needs. In general, any business solution must let you to quickly check the big picture, all the while giving you quick access to the details.
Our experts made sure to prepare reviews of all popular Customer Support Software products available on the market, but among them these three deserved our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you select a solution that you think will work best for your business you shouldn’t only limit yourself to what experts have to say about it. In many cases personal experience with the solution may be different, depending on your own preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for every product to give you an immediate overview of how actual users of Parature and Salesforce Service Cloud rate their experience with the app. Our algorithm is built around detailed analysis of product appearances on other sites, social networks as well as blogs, so you are going to receive a complete and reliable picture of what other users think about every service. In this case Parature has a total satisfaction rating at 98% while for Salesforce Service Cloud 97% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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