What is better Oracle CX or ReferenceEdge? Getting the ideal Customer Experience Management Software product is all about cross-checking various solutions and figuring out the top application for your specific needs. Our proprietary process will give you a brief look at the general rating of Oracle CX and ReferenceEdge. For general quality and performance, Oracle CX scored 8.9, while ReferenceEdge scored 6.8. On the other hand, for user satisfaction, Oracle CX earned 100%, while ReferenceEdge earned N/A%.
Below it's also possible to verify their characteristics, terms, plans, etc. to see which program will be more suitable for your needs. One key element to check is if the software lets you to enable/disable limitations on different types of users to protect any critical company data.
We know that not all companies have the time to examine dozens of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
If you are still having second thoughts about which app will work best in your case it may be a good idea to check out each service’s social metrics. These metrics are frequently a way to see how popular every solution is and how big is its online presence. For example, in case of Facebook Oracle CX has 221223 likes on their official profile while ReferenceEdge profile is liked by 62 users.
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