What is better Oracle CX or ReferenceEdge? Assessing products to find the best Customer Experience Management Software doesn't have to be hard. On our review platform, it is possible to match Oracle CX and ReferenceEdge and right away evaluate their varying features. We allow you to check their functions, supported devices, level of support, costs, terms, plus more.
You may also review their overall score (8.9 for Oracle CX vs. 6.8 for ReferenceEdge) and overall customer satisfaction level (100% for Oracle CX vs. N/A% for ReferenceEdge). Devote time to review your top options and determine which one is right for your company. Likewise, you must consider the vendor’s credibility; are they reliable and will they still be on the market in the future?
We realize that not all people have the time to try out dozens of various products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Please keep in mind that even though both Oracle CX and ReferenceEdge may provide a top quality range of features each app could be aimed at a different business size. If you are studying different apps you may want to give some attention to a business type they are meant for. Some features might scale up effectively for big enterprises but if you have a small or medium company it’s frequently more sensible to refrain paying for complex features that you may never actually use.
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