What is better Oracle CX or Birdeye? You have so many Customer Experience Management Software solutions in today’s state of that industry that deciding on the best product can be difficult. On our comparison page, you can easily assess the tool, pricing conditions, available plans, and more details of Oracle CX and Birdeye.
It’s also possible to examine their score (8.9 for Oracle CX vs. 9.0 for Birdeye) and user satisfaction level (100% for Oracle CX vs. 97% for Birdeye). The scores and ratings offer you a solid idea how both these software products perform. In addition, check if the application can integrate with the company’s current business apps to guarantee greater productivity.
We are aware that not all companies have the time to test a large number of different services, so we created a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
If you test various Customer Experience Management Software solutions you shouldn’t simply look at their features list and offered pricing plans. Pay attention to the fact that the software must be meeting your work processes and team so the more flexible their offer the better. Explore what systems are supported by Oracle CX and Birdeye and make sure you will get mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, because this might be a critical factor for many businesses.
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