What is better ONE.AI or Vivantio? The ideal Customer Support Software is a product that can address your company’s unique needs. You can determine which solution works really with your industry if you compare numerous products before you decide which one is the best.
For instance, ONE.AI and Vivantio are scored at 6.3 and 8.4, respectively, for general quality and performance. Likewise, ONE.AI and Vivantio have a user satisfaction rating of N/A% and 93%, respectively, which indicates the general response they get from customers. Better yet, reach put to a regular client of the software and solicit their comments about the software in question.
Users who don't have much time or want a AI Software advice from our experts might want to take a look at these top choices for this year: Google Vertex AI, Azure Machine Learning Studio, Salesforce Einstein.
ONE.AI offers four options for enterprise pricing. The details for these packages are listed below. Also, before you commit, you can try the solution free for 14 days.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as essential as features and customer support responsiveness are pricing options provided by ONE.AI and Vivantio. Even though pricing should not be a deciding factor it’s without a doubt a key thing to think about. You should count on a flexible pricing plan that can be matched with your team size and effortlessly scaled up every time your team develops. You should be certain you don’t pick plans that have extra tools that you won’t find a use for and always try to contact with the vendor directly as enterprises can frequently count on more affordable prices. You should also try out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and gives you a solid overview of what it feels like to work with ONE.AI and Vivantio.
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