What is better ONE.AI or Zendesk? With different features, pricing, details, and more to check, finding the right Customer Support Software for your company is tough. But making use of our system, it's easy to match the characteristics of ONE.AI and Zendesk including their general SmartScore, respectively as: 6.3 and 9.7 for overall score and N/A% and 98% for user satisfaction.
You can also compare them feature by feature check out which software is a more effective fit for your business. Don’t forget to use a demo first before opting in for a plan to see how the program can benefit you in real scenarios.
Our experts made sure to prepare reviews of all popular AI Software solutions offered on the market, but among them these three caught our special attention: Azure Machine Learning Studio, Google Vertex AI, Salesforce Einstein.
ONE.AI offers four options for enterprise pricing. The details for these packages are listed below. Also, before you commit, you can try the solution free for 14 days.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You shouldn’t count on simply a broad set of features and adjustable pricing from a credible Customer Support Software. Almost as important as main features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about ONE.AI or Zendesk, or you face some problems, or perhaps you’ll want to request a certain revision or feature beneficial to your team you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you are able to profit from personal training or at least a knowledge base you can use.
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