TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Trainable AI
- Multiple Channels
- Webhooks
- Analytics
- Integrations
Pricing Info
Pricing Info
ONE.AI offers four options for enterprise pricing. The details for these packages are listed below. Also, before you commit, you can try the solution free for 14 days.
Solopreneur – $15.00/month
- 5 Simultaneous Chats
- 1 Channel
- Standard Tech Support
Business – $45.00/month
- 30 Simultaneous Chats
- 5 Channels
- Webhooks Access
- Priority Tech Support
Business Plus – $150.00/month
- 50 Simultaneous Chats
- 8 Channels
- Webhooks Access
- Priority Tech Support
- Unsupervised Learning Tool
Enterprise – $950.00/month
- Unlimited Simultaneous Chats
- Unlimited Channels
- Webhooks Access
- Dedicated Tech Support
- Unsupervised Learning Tool
Integrations
Integrations
ONE.AI can help you with the following platforms:
- Facebook Messenger
- Telegram
- Skype
- Olark
- Viber
- Website (as webchat)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A multi-channel AI chatbot that can help you gain leads and convert more customers.
Company Email
Company's Address
AlgorX, Inc.
3616 Kirkwood Highway
Suite A #1093
Wilmington, DE 19808
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
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Both ONE.AI and TeamSupport were evaluated by a team of reliable B2B experts who prepared a detailed examination of all core aspects of every solution. Their total score was calculated with unique SmartScore model which provides an individual partial score to each factor such as: main features, client support, mobile device support, security, client satisfaction and reviews in other media. We are aware that useful features are not the only factor important to a company so we do our best to pay attention to all facets of a solution before giving it a final rating.
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