What is better ONE.AI or NinjaOne (Formerly NinjaRMM)? You can use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, ONE.AI attained 6.3 points, while NinjaOne (Formerly NinjaRMM) gained 8.6 points. At the same time, for user satisfaction, ONE.AI scored N/A%, while NinjaOne (Formerly NinjaRMM) scored 93%.
Details about their features, tools, supported platforms, customer service, and more are provided below to provide you with a more precise comparison. Remember to get only the features your business requires to avoid wasting cash for features that are unnecessary.
Users who don't have much time or need a AI Software advice from our experts may want to examine these top choices for the current year: Google Vertex AI, Azure Machine Learning Studio, Salesforce Einstein.
ONE.AI offers four options for enterprise pricing. The details for these packages are listed below. Also, before you commit, you can try the solution free for 14 days.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
If you are still having second thoughts about which solution will be best for your business it might be a sensible idea to examine each service’s social metrics. These metrics are quite often a sign of how popular every app is and how big is its online presence. For example, in case of Facebook ONE.AI has 146 likes on their official page while NinjaOne (Formerly NinjaRMM) profile is liked by 1486 users.
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