What is better ONE.AI or Salesforce Service Cloud? If you wish to get a easy way to find out which Customer Support Software product is better, our unique system gives ONE.AI a score of 6.3 and Salesforce Service Cloud a score of 9.6 for general quality and performance. At the same time, ONE.AI is rated at N/A%, while Salesforce Service Cloud is rated 97% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, prices, and others. Check if the application allows you to customize a few of its funnels to guarantee the app matches your own business procedures.
We know that not all companies have enough time to test a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the AI Software category are: Salesforce Einstein, Azure Machine Learning Studio, Google Vertex AI.
ONE.AI offers four options for enterprise pricing. The details for these packages are listed below. Also, before you commit, you can try the solution free for 14 days.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You shouldn’t count on only a broad range of features and adjustable pricing from a credible Customer Support Software. Almost as crucial as key features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about ONE.AI or Salesforce Service Cloud, or you struggle with some problems, or maybe you’ll need to request a certain update or feature beneficial to your team you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can benefit from personal training or at least a knowledge base you can use.
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