What is better Newired or ReferenceEdge? If you’re having a hard time choosing the right Customer Experience Management Software product for your situation, try to compare the available software and discover which service offers more advantages. For example, here you can assess Newired (overall score: 8.0; user rating: 100%) vs. ReferenceEdge (overall score: 6.8; user rating: N/A%) for their overall performance.
You can also see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Having a clear table to match their features will significantly increase the possibility of getting the appropriate product for your company. Look closely at other factors of the software for example if it’s easy to use, flexibility, scalability, and pricing plans.
Our team put a lot of effort to review all popular Customer Experience Management Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Smartlook, Zendesk, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
No Customer Experience Management Software will manate to cover all the needs of a specific team. Even though key features of Newired and ReferenceEdge are important you should also carefully study the integrations supported by a given solution. In many cases you will already be working with various kinds of SaaS software in your company and it’s definitely more beneficial to select services that integrate well with each other. If you do that you will be able to be certain of an effortless transfer of data between your teams and apps, which can significantly reduce time spent on migrating between one service and the next.
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