What is better NABD System or ScreenConnect? When you compare NABD System and ScreenConnect, you can easily see which Customer Support Software product is the more suitable choice. This guarantees that your enterprise can select the most productive and useful software. You can examine the specifics, such as available tools, pricing, plans offered by each vendor, offer stipulations, etc.
We also let you check their total scores to know which one looks to be more suitable. NABD System has 7.2 points for overall quality and 99% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Similarly, you can also find out which software company is more dependable by sending an email request to both vendors and find out which vendor replies faster.
As of now, the leading products in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you continue having second thoughts about which solution will work best for your business it might be a sensible idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular a given solution is and how big is its online presence. For instance, in case of Facebook NABD System has 195 likes on their official page while ScreenConnect profile is liked by 24487 users.
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