What is better NABD System or Vivantio? Choosing the most appropriate Customer Support Software for your organization is complicated with too much features, options, and offers to check. On the other hand, using our review platform will help you to cut down the selection steps by getting all main products in one place.
As an illustration, you can compare NABD System and Vivantio for their features and overall scores, in this case, 7.2 and 8.4, respectively. Likewise, you can compare which software has superior general user satisfaction rating: 99% (NABD System) and 93% (Vivantio) to determine which product is the better option for your business. Don’t simply choose the service with the lowest price, but the one that offers the most cost-effective value.
Those of you who don't have much time or need a Customer Support Software suggestion from our team might want to try out these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t expect just a wide set of useful tools and adjustable pricing packages from a well-known Customer Support Software. Almost as important as main features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about NABD System or Vivantio, or you face some problems, or maybe you’ll want to request a certain change or feature beneficial to your company you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to profit from personal training or at the very least a knowledge base you can use.
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