What is better NABD System or Zendesk? Different organizations demand different types of Customer Support Software. To learn which solution meets your needs, consider evaluating various alternatives feature by feature an taking into consideration their terms and pricing. Furthermore, you will get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: NABD System (7.2) vs. Zendesk (9.7) for total quality and usefulness; NABD System (99%) vs. Zendesk (98%) for user satisfaction rating. Check out their high and weaker points and find out which software is a better option for your company. A simple, practical way is to write the pros and cons of both applications side by side and check which solution has more benefits.
We did our best to review all popular Customer Support Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will manate to cover all the needs of a business. While key functionalities of NABD System and Zendesk are important you should also carefully examine the integrations offered by a given service. In many cases you will already be using some other SaaS software in your company and it’s definitely better to select apps that integrate well with each other. If you do that you will be able to ensure a reliable exchange of data between your teams and software used, which can really reduce time wasted on migrating between one software and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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