What is better MobileDay or ScreenConnect? You have such a huge number of Customer Support Software alternatives in today’s market that picking the right product can be overwhelming. On our comparison page, you can easily review the features, pricing conditions, available plans, and more details of MobileDay and ScreenConnect.
It’s also possible to assess their score (7.5 for MobileDay vs. 9.0 for ScreenConnect) and user satisfaction level (100% for MobileDay vs. 96% for ScreenConnect). The scores and ratings give you a general idea how both of these software products perform. In addition, make sure if the solution can integrate with existing business apps to guarantee greater productivity.
We realize that not all people have the time to test a large number of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Business Phone Systems category are: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both MobileDay and ScreenConnect were tested by a team of reliable B2B experts who conducted a thorough examination of all key aspects of every service. Their ultimate score was calculated using our unique SmartScore system that gives a separate partial score to each factor such as: main functionalities, client support, mobile device support, security, client satisfaction and reviews in other media. We realize useful features are not the only thing important to a business so we do our best to pay attention to all aspects of a app before coming up with its final rating.
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