What is better MobileDay or Zendesk? Getting the proper Customer Support Software product is as easy as evaluating the solid and low characteristics and terms offered by MobileDay and Zendesk. Here it's also possible to match their total scores: 7.5 for MobileDay vs. 9.7 for Zendesk. Or you can check their general user satisfaction rating, 100% for MobileDay vs. 98% for Zendesk.
We suggest that you spend some time to examine their specific functions and figure out which one is the better option for your organization. Likewise, remember to take into account your company’s or industry’s unique case, for example, a multilingual solution for a global staff or a mobile app to help you work in the field.
In case you you would like to quickly identify the more reliable Business Phone Systems according to our experts we recommend you examine the following services: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having doubts about which service will work best for your business it might be a sensible idea to examine each service’s social metrics. These metrics are quite often a way to see how popular a given software is and how wide is its online presence. For instance MobileDay Twitter profile has currently 5590 followers. At the same time Zendesk Twitter is followed by 75146 users.
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