What is better Zendesk or Bloomfire? Buying the ideal Knowledge Management Software for your organization is essential to growing your company’s productivity. In our platform, you can easily evaluate numerous solutions to see which one is the appropriate software for your needs. Here you can match Zendesk vs. Bloomfire and check their overall scores (9.7 vs. 9.0, respectively) and user satisfaction rating (98% vs. 100%, respectively).
You can even look at the details of rates, terms and conditions, plans, functions, tools, and more, and decide which software offers more benefits for your business. As a rule of thumb, choose the software which helps you to change the features and price terms to complement your company growth or lack of it.
In case you you need to quickly locate the optimal Customer Support Software according to our experts we suggest you check out these products: Freshdesk, Freshdesk Omni, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Bloomfire integrates with the following third-party systems:
Salesforce
Zendesk
Chrome
Box
Dropbox
Google Drive
OneDrive
LinkedIn
Tableau
Power BI
Azure
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
You shouldn’t expect just a broad array of useful tools and adjustable pricing packages from a well-known Knowledge Management Software. Almost as essential as main features is a top-notch customer support. You want to guarantee that if you have any questions about Zendesk or Bloomfire, or you face some problems, or perhaps you’ll need to request a specific change or functionality useful to your team you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to enjoy individual training or at the very least a knowledge base you can use.
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