Zendesk Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Easy One-Touch Dial-In Into Any Conference Call or Virtual Meeting
- Auto-Sync Feature
- Auto-Syncs with Mobile Calendars
- Eliminates The Need to Search for Misplaced Conference Call PINs or Passcodes
- In-App Scheduling
- Notifications
- Take Meetings Anywhere
- Join Calls and Meetings on Any Platform
- Rejoin Dropped Calls with a Single Tap
- Quick-Dial Options
- Human-Validated Dial-In Sequences
- Mobile Call Data and Usage Trend Reports
- Call Information Validation
- Top-Notch Security
Pricing Info
Pricing Info
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
- Free
- Includes:
- Easy one-touch dial-in into any conference call or virtual meeting
- Slack integration (coming soon …)
- Free conference bridge
- One-touch dial-to-airline for flight events
- Receive notifications for upcoming meetings
- Rely on human-validated dial-in sequences to access your call without hassle
- Rejoin dropped calls with a single tap
- Email attendees if you’re running late with a pre-populated, customizable message
- Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
- Schedule meetings through the app, auto-populated with your personal conference dial-in details
- Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
MobileDay Business
- $14/Mo./User – Billed Annually ($168/Yr./Use)
- MobileDay Free Plan Features Plus:
- 500 Push minutes
- 500 Wi-Fi minutes
- Web-based user dashboard
- Mobile call data and usage trend reports
Coming Soon To MobileDay
- International Calling
- Unlimited Conference Calling
Integrations
Integrations
MobileDay supports integration with the following platforms:
- GoToMeeting
- Google+ Hangouts
- WebEx
- Apple Facetime
- Lync
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Athena Health, Nielasen Catalina Solutions, Omnigon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
Company Email
support@mobileday.com
Contact No.
Company's Address
MOBILEDAY INC.
2040 14th Street,
Boulder, CO, 80302 #200
MobileDay Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Appearance customization
- Chat client (that customers use)
- Chat agent console / use of instant messengers (IM)
- Proactive chats & Triggers
- Offline mode
- Shortcuts / canned messages
- Create chat protocols
- Tracking & live analytics
- Internationalization
Pricing Info
Zendesk offers Chat as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Zendesk Chat supports integration with the following business systems and applications:
- Zendesk
- Google Analytics
- Salesforce
- Highrise
- Magento
- Shopify
- Tictail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
Company Email
support@zopim.com
Company's Address
Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598
Zendesk Chat Comparisons
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In case you are still having second thoughts about which app will be best for your business it may be a sensible idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular a given product is and how large is its online presence.For instance, if you analyze MobileDay LinkedIn account you’ll find out that they are followed by 2743 users. In case of Zendesk Chat the number of followers on their LinkedIn page is 609.
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