What is better Medallia or InfoFlo? There is a wide range of CRM Software products in the market right now. The ideal way to find out which app fits your needs best is to examine them side by side. As an example, here you can examine Medallia and InfoFlo for their overall score (6.8 vs. 9.1, respectively) or their user satisfaction rating (98% vs. 100%, respectively).
Additionally, you can examine their individual modules and pricing conditions and other valuable facts below. When matching products make sure to analyze their related features and mark their distinctive elements to get a clearer picture of both deals. Similarly, bear in mind to evaluate secondary issues including security, backup, ease-of-use, and customer support.
In case you you need to quickly decide on the optimal Customer Support Software according to our experts we advise you try out these services: Freshdesk Omni, Freshdesk, Zendesk.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
InfoFlo has three different product plans. InfloFlo Basic has a one-time cost per user so there are no monthly fees involved. You can purchase additional upgrades for each plan. There is a free trial available that allows you to test all the key functionalities as well. You can easily sign up for InfoFlo free trial here.
In addition, InfoFlo integrates with the following systems and applications:
Outlook or CSV in Outlook format
Twitter
Facebook
Skype
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SolarVision, Gilman, Pope, Scribner & Robles, Cognyst International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
InfoFlo is a software tool that lets you fully integrate and manage contacts and improve business relationships by efficiently tracking leads and creating a sales process. It is simple and easy to use. Also, it has additional modules for newsletter management, market automation, call center management, and many more.
In case you continue having doubts about which solution will perform best in your case it might be a good idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how wide is its online presence.For instance, if you check Medallia LinkedIn profile you’ll learn that they are followed by 154 users. In case of InfoFlo the number of followers on their LinkedIn page is 48.
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