What is better Medallia or Pipeliner? Specific companies demand different types of CRM Software. To find out which service suits you, think about reviewing various alternatives feature by feature along with their conditions and costs. Similarly, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: Medallia (6.8) vs. Pipeliner (9.1) for general quality and efficiency; Medallia (98%) vs. Pipeliner (100%) for user satisfaction rating. Examine their strong and weak points and find out which software is a more sensible choice for your company. An effective, simple tactic is to note down the pros and cons of both applications side by side and find out which solution comes on top.
We know that not all companies have the time to test dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
Pipeliner CRM offers integrations with over 200 apps for productivity, collaboration, accounting, and eCommerce. These apps include:
Freshbooks
Sage Intacct
Clearbit
FullContact
Ethereum
Zapier
Dropbox
Google Drive
Shopify
Magento
Calendly
EventBrite
MS Office
monday
Wrike
Google Forms
SEMrush
Twitter
Freshdesk
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTN Business, Tiger, ManpowerGroup
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A sales CRM and automation software that boosts adoption rates and ROI through a highly visual interface, numerous customization options, and robust reporting capabilities. It helps you manage your pipeline to turn leads into sales and sales to repeat purchases. It also generates reports and insights within its dashboard.
It may not always be enough to just compare Medallia and Pipeliner against each other. Even though useful features, pricing plans and user reviews are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each app. In many cases a less popular app may turn out to be an excellent choice that was a winner of many industry awards such as our Exceptional Customer Support Award which shows that despite lesser market presence it’s a significant rival to the products that dominate the market.
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