What is better LiveOps or Zendesk Chat? When choosing the appropriate Customer Support Software for your business it is suggested that you examine the characteristics, costs, as well as other critical information concerning the product and vendor. Here, you can examine the parallels and discrepancies between LiveOps (overall score at 7.1 and user satisfaction at 99%) and Zendesk Chat (overall score at 8.5 and user satisfaction at 100%).
You may also examine their unique details, such as services, plans, rates, conditions, etc. Moreover, analyze the terms thoroughly for information on hidden costs, like, setup fees, separate support plan, upgrade fees, storage fees, and other similar charges.
Currently, the top services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
In the event you are still having second thoughts about which product will perform best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are usually a way to see how popular every app is and how extensive is its online presence. For instance, in case of Facebook LiveOps has 4077 likes on their official page while Zendesk Chat profile is liked by 65000 users.
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