What is better LiveOps or Pipedrive? Today’s businesses seek the best Customer Support Software product to stay competitive. On this page we help you with buying the best tool, by allowing you to examine LiveOps and Pipedrive down to the very details of their individual features.
It's also possible to make use of our general scoring values, which rate the software overall quality and performance. LiveOps got a 7.1 score, while Pipedrive has a score of 9.4. Likewise, you may compare their general user satisfaction rating: 99% (LiveOps) against 100% (Pipedrive). Keep in mind to choose the software that best answers your most urgent issues, not the software with a lot of features.
Those of you who want to save some time or would like to get a Customer Support Software recommendation from our team may want to try out these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
All the data, information and opinions that we offered in this comparison were collected from official vendor websites, advertising content available online, real-life experience from real clients as well as our personal hands-on use of every solution by a professional reviewer. We put a lot of effort to extensively examine each app, so we not only study it on our own, but we also compare our observations with experiences of other users from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
