What is better LiveOps or Deskero? We are here to simplify the cumbersome process of contrasting Customer Support Software products for you. For example, on this page you can check the overall performance of LiveOps (7.1) and compare it with the overall performance of Deskero (8.0). You may also match their overall user satisfaction rating: LiveOps (99%) vs. Deskero (N/A%).
Furthermore, you can read their features thoroughly to see which product can better deal with your company’s requirements. Generally, any business solution should allow you to quickly view the big picture, all the while allowing you easy access to the details.
Those of you who want to save some time or could use a Customer Support Software advice from our experts might want to examine these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
Both LiveOps and Deskero were reviewed by a panel of reliable B2B experts who prepared a detailed examination of all crucial elements of each app. Their total rating was calculated by means of unique SmartScore algorithm which provides a separate partial score to each element like: main features, client support, mobile device support, security, client satisfaction and market presence. We realize useful features are not the only thing important to a company so we do our best to pay attention to all facets of a software prior to giving it a final score.
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