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Compare Live2Support vs ScreenConnect

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Live2Support or ScreenConnect? Getting the appropriate Customer Support Software product is as simple as evaluating the solid and weaker functionalities and terms offered by Live2Support and ScreenConnect. Here it's also possible to match their general scores: 8.1 for Live2Support vs. 9.0 for ScreenConnect. Or you can check their general user satisfaction rating, 100% for Live2Support vs. 96% for ScreenConnect.

We suggest that you take some time to study their specific functions and decide which one is the better alternative for your business. Moreover. don’t forget to factor in your company’s or industry’s special situation, such as, a multilingual solution for a global team or a mobile app to help you work in the field.

We did our best to review all popular Help Desk Software solutions available out there, but among them these three deserved our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.

Almost as crucial as useful features and client support level are pricing plans made available by Live2Support and ScreenConnect. Even though pricing should not be the only element it’s definitely an important thing to consider. You should try to find a flexible pricing plan that can be matched with your company size and easily scaled up when your business grows. Be sure that you don’t choose pricing plans that include complex features that you won’t find a use for and always make an effort to contact with the vendor directly because big companies can usually count on more affordable prices. You should also check out a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it’s like to work with Live2Support and ScreenConnect.

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