What is better Live2Support or Vivantio? If you want to have a easy way to learn which Customer Support Software product is better, our proprietary method gives Live2Support a score of 8.1 and Vivantio a score of 8.4 for all round quality and performance. Furthermore, Live2Support is rated at 100%, while Vivantio is rated 93% for their user satisfaction level.
You can also compare their product details, including modules, tools, options, plans, costs, and others. See if the software can customize a few of its funnels to ensure the software fits your own business workflows.
In the event you have to quickly decide on the best Help Desk Software according to our experts we advise you take a look at one of these services: Zendesk, Freshdesk, Salesforce Service Cloud.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
When you select a app that you think will be an actual asset for your team you shouldn’t only focus on what reviewers have to say about it. In many cases personal experience with the software may be different, depending on specific goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable overview of how real users of Live2Support and Vivantio estimate their contact with the app. Our system is based on complex analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a full and reliable picture of what other people think about each software. In this example Live2Support has a total satisfaction rating at 100% while for Vivantio 93% of users say they had an enjoyable experience with it.
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