What is better LiaCX or Feedb? You can use our scoring system to help you get a general idea which Customer Experience Management Software product is better for your business. For overall product quality, LiaCX attained 8.6 points, while Feedb earned 5.4 points. Meanwhile, for user satisfaction, LiaCX scored 100%, while Feedb scored 100%.
Details about their features, tools, supported platforms, customer service, and more are provided below to give you a more accurate analysis. Remember to choose only the features that you need to avoid wasting resources for tools that you won’t be using.
We are aware that not all businesses have enough time to try out a wide range of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
The products examined on this page are merely a sliver of our full Customer Experience Management Software category and you should take into account that there could be better services out there. If you would like to make sure you make the best possible choice for your business we definitely suggest that you test more products first. It may also be a good idea to study our top 10 Customer Experience Management Software ranking to see which products are now the highest-rated ones and dominate the market.
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