What is better Feedb or Birdeye? If you’re experiencing a tough time choosing the right Customer Experience Management Software product for your situation, try to compare and contrast the available software and see which solution offers more advantages. For instance, here you can assess Feedb (overall score: 5.4; user rating: 100%) vs. Birdeye (overall score: 9.0; user rating: 97%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more suitable pricing plans for your current budget constraints. Working with a clear table to evaluate their features will significantly increase the chances of obtaining the right product for your company. Look closely at other aspects of the software like intuitiveness, flexibility, scalability, and pricing options.
We did our best to prepare reviews of all popular Customer Experience Management Software products offered on the market, but among them these three deserved our special attention: Alchemer, Smartlook, Zendesk.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
When you select a software that you believe will work best for your business you shouldn’t simply pay attention to what reviewers have to say about it. Very often personal experience with the software may change, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every product to give you a reliable impression of how actual users of Feedb and Birdeye rate their experience with the service. Our algorithm is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you will receive a complete and credible landscape of what other people think about each software. In this case Feedb has a total satisfaction rating at 100% while for Birdeye 97% of people express they had a positive experience with it.
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