What is better Feedb or Lithium? The ideal Customer Experience Management Software is a solution that can handle your company’s specific demands. It’s easy to identify which alternative works really with your business if you compare a wider range of products before you decide which one is the best.
As an example, Feedb and Lithium are scored at 5.4 and 8.8, respectively, for all round quality and performance. Similarly, Feedb and Lithium have a user satisfaction rating of 100% and 98%, respectively, which suggests the general satisfaction they get from customers. Moreover, reach put to an existing customer of the software and solicit their comments about the solution in question.
We did our best to review all popular Customer Experience Management Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Alchemer, Zendesk, Smartlook.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
The services compared on this page are merely a small part of our full Customer Experience Management Software category and you should keep in mind that there could be more desirable alternatives available. If you would like to guarantee you make the optimal decision for your company we definitely encourage you to analyze more apps first. You can also consider to consult our top 10 Customer Experience Management Software list to see which software are currently the best ones and dominate the market.
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