What is better Feedb or Hotjar? To ensure that you acquire the most helpful and productive Customer Experience Management Software for your company, you should compare products available on the market. For instance, here it is possible to match Feedb’s overall score of 5.4 against Hotjar’s score of 9.6. You may also compare their general user satisfaction: Feedb (100%) vs. Hotjar (98%).
Furthermore, you can review their good and bad points feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to choose the best software for your budget. It’s clear you must understand your particular requirements to realize which solution addresses those needs.
If you would like to quickly identify the best Customer Experience Management Software according to our review team we advise you take a look at the following products: Smartlook, Zendesk, Alchemer.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
When you choose a app that you think will work best for your company you shouldn’t just pay attention to what experts have to say about it. Very often personal experience with the solution may be different, depending on your own goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate overview of how real users of Feedb and Hotjar rate their experience with the service. Our system is built around complex analysis of product mentions on other websites, social media as well as blogs, so you are going to obtain a full and credible landscape of what other users think about each service. In this case Feedb got a total satisfaction rating at 100% while for Hotjar 98% of people say they had an enjoyable experience with it.
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