What is better Feedb or Qualtrics CX? We are here to simplify the whole process of assessing Customer Experience Management Software products for you. For example, on this page you can verify the overall performance of Feedb (5.4) and contrast it with the overall performance of Qualtrics CX (9.1). You can also match their overall user satisfaction rating: Feedb (100%) vs. Qualtrics CX (100%).
Furthermore, lexamine their capabilities thoroughly to see which product can better address your company’s needs. Generally, any business solution should allow you to immediately view the big picture, all the while allowing you easy access to the details.
We did our best to review all popular Customer Experience Management Software solutions offered out there, but among them these three caught our special attention: Alchemer, Zendesk, Smartlook.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
All the data, facts and experiences that we offered in this table were collected from official company websites, advertising content available online, real-life experience from real customers as well as our personal direct use of every solution by an expert. We do our best to extensively test every solution, as a result we not only test it on our own, but we also correlate our observations with views of other users from the SaaS community.
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