What is better Hotjar or Qminder? There are many Customer Experience Management Software products available for businesses these days. The simplest way to find out which product fits your needs best is to evaluate them side by side. For example, here you can assess Hotjar and Qminder for their overall score (9.6 vs. 8.0, respectively) or their user satisfaction rating (98% vs. 100%, respectively).
It’s also possible to check their capabilities and pricing terms as well as other useful data below. When matching products make sure to check their similar advantages and mark their disparities to get a clearer picture of both deals. Similarly, remember to check other features including security, backup, usability, and helpdesk support.
We know that not all people have enough time to test a large number of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the Conversion Rate Optimization Software category are: Hotjar, SE Ranking, Moz Pro.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
Both Hotjar and Qminder were tested by a panel of reliable B2B experts who conducted a full examination of all crucial aspects of each product. Their total score was prepared with unique SmartScore model that provides an individual partial score to every component such as: main features, customer support, mobile support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only factor crucial to a business so we make an effort to pay attention to all facets of a solution prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
