What is better Lansweeper or ManageEngine ServiceDesk Plus? When choosing the right IT Asset Management Software for your company it is suggested that you review the functions, pricing, along with other critical information concerning the product and vendor. Here, you are able to see the parallels and disparities between Lansweeper (overall score at 9.4 and user satisfaction at 93%) and ManageEngine ServiceDesk Plus (overall score at 8.7 and user satisfaction at 100%).
It's also possible to examine their particulars elements, such as functions, plans, rates, terms, etc. Similarly, read the terms thoroughly for information on hidden fees, such as, setup cost, separate helpdesk support, upgrade fees, cloud storage fees, and other similar charges.
Currently, the top solutions in our IT Asset Management Software category are: ServiceNow Asset Management, Salesforce Service Cloud, monday.com.
Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:
Freeware
Free
Up To 100 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
1 Free Helpdesk Agent Included
Standard
$495/company/yr. – billed annually
Up To 500 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
1 Free Helpdesk Agent Included
Professional
$995/company/yr. – billed annually
Up To 1,000 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
1 Free Helpdesk Agent Included
Ultimate
Customized Number Of Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
Additional Scanning Servers
1 Free Helpdesk Agent Included
For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.
Lansweeper supports integration with Active Directory.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Comcast, Sony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable IT asset management software that lets you scan computers and devices on your network, automatically perform software inventory and license auditing, and organize all your helpdesk communications in one place. Lansweeper allows IT professionals to gather detailed information about their network devices
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
All the data, facts and reviews that we provided in this comparison were collated from official company websites, advertising resources available online, real-life experience from real customers as well as our own hands-on use of every service by an expert. We do our best to thoroughly study each product, therefore we not only examine it on our own, but we also compare our observations with opinions of other people from the SaaS community.
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