What is better Lansweeper or Freshservice? When selecting the best IT Asset Management Software for your business our recommendation is that you assess the features, rates, and other important info regarding the product and vendor. Here, you can check the parallels and disparities between Lansweeper (overall score at 9.4 and user satisfaction at 93%) and Freshservice (overall score at 9.4 and user satisfaction at 97%).
It's also possible to check out their specific modules, for example features, plans, rates, terms, etc. Moreover, read the terms carefully for information on hidden costs, such as, setup fees, independent customer service, upgrade fees, disk space fees, and more.
Currently, the best solutions in our IT Asset Management Software category are: monday.com, ServiceNow Asset Management, Salesforce Service Cloud.
Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:
Freeware
Free
Up To 100 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
1 Free Helpdesk Agent Included
Standard
$495/company/yr. – billed annually
Up To 500 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
1 Free Helpdesk Agent Included
Professional
$995/company/yr. – billed annually
Up To 1,000 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
1 Free Helpdesk Agent Included
Ultimate
Customized Number Of Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
Additional Scanning Servers
1 Free Helpdesk Agent Included
For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.
Lansweeper supports integration with Active Directory.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Comcast, Sony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable IT asset management software that lets you scan computers and devices on your network, automatically perform software inventory and license auditing, and organize all your helpdesk communications in one place. Lansweeper allows IT professionals to gather detailed information about their network devices
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Every time you test various IT Asset Management Software services you shouldn’t only analyze their features list and available pricing packages. Keep in mind the software should be meeting your needs and business so the more flexible their offer the better. Explore what systems are supported by Lansweeper and Freshservice and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, because this might be a critical factor for many businesses.
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