What is better Lansweeper or Freshservice? Comparing products to get the best IT Asset Management Software does not always have to be complicated. On our review platform, you can easily match Lansweeper and Freshservice and right away analyze their distinct features. We allow you to check their uniqe benefits, supported devices, customer support, pricing rates, terms, and more.
You may also review their overall score (9.4 for Lansweeper vs. 9.4 for Freshservice) and overall customer satisfaction level (93% for Lansweeper vs. 97% for Freshservice). Take your time and assess your leading choices and discover which one is best for your company. You should also check the software company’s background; are they reliable and will they still be around a few years from now?
We know that not all businesses have the time to examine a wide range of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Asset Management Software category are: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:
Freeware
Free
Up To 100 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
1 Free Helpdesk Agent Included
Standard
$495/company/yr. – billed annually
Up To 500 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
1 Free Helpdesk Agent Included
Professional
$995/company/yr. – billed annually
Up To 1,000 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
1 Free Helpdesk Agent Included
Ultimate
Customized Number Of Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
Additional Scanning Servers
1 Free Helpdesk Agent Included
For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.
Lansweeper supports integration with Active Directory.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Comcast, Sony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable IT asset management software that lets you scan computers and devices on your network, automatically perform software inventory and license auditing, and organize all your helpdesk communications in one place. Lansweeper allows IT professionals to gather detailed information about their network devices
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Every time you pick a app that you think will work best for your business you shouldn’t only pay attention to what reviewers have to say about it. Very often individual experience with the product will vary, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick impression of how actual users of Lansweeper and Freshservice estimate their contact with the software. Our system is built around detailed analysis of product mentions on other sites, social media and blogs, so you will get a comprehensive and credible picture of what other customers think about each software. In this case Lansweeper has a total satisfaction rating at 93% while for Freshservice 97% of users say they had an enjoyable experience with it.
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