Lansweeper
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- PC and Network Inventory
- IT Asset Management
- IP Range Scanning
- Software Inventory and Audit
- License Compliance Audit
- Automated Software Deployment
- Active Directory Management
- SNMP Network Management
- Robust Helpdesk And IT Service Ticketing System
- Knowledge Base Management And Access Control
Pricing Info
Pricing Info
Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:
Freeware
- Free
- Up To 100 Assets
- Unlimited Users
- Free Upgrades
- Knowledge Base
- Helpdesk Ticketing
- 1 Free Helpdesk Agent Included
Standard
- $495/company/yr. – billed annually
- Up To 500 Assets
- Unlimited Users
- Free Upgrades
- Knowledge Base
- Helpdesk Ticketing
- Software Deployment
- SQL Server & Database Inventory
- Email Support
- 1 Free Helpdesk Agent Included
Professional
- $995/company/yr. – billed annually
- Up To 1,000 Assets
- Unlimited Users
- Free Upgrades
- Knowledge Base
- Helpdesk Ticketing
- Software Deployment
- SQL Server & Database Inventory
- Email Support
- Help Desk API
- Hotfixes
- Guaranteed SLA
- 1 Free Helpdesk Agent Included
Ultimate
- Customized Number Of Assets
- Unlimited Users
- Free Upgrades
- Knowledge Base
- Helpdesk Ticketing
- Software Deployment
- SQL Server & Database Inventory
- Email Support
- Help Desk API
- Hotfixes
- Guaranteed SLA
- Additional Scanning Servers
- 1 Free Helpdesk Agent Included
For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.
Additional Helpdesk Agents
- $10/agent/mo. – billed annually ($120/agent/yr.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Comcast, Sony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A scalable IT asset management software that lets you scan computers and devices on your network, automatically perform software inventory and license auditing, and organize all your helpdesk communications in one place. Lansweeper allows IT professionals to gather detailed information about their network devices
Company Email
sales@lansweeper.com
Contact No.
Company's Address
Lansweeper
Zeelsebaan 83Z
9200 Grembergen
Belgium
Lansweeper Comparisons
Popular Lansweeper Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer portal
- JIRA software integration
- Automation
- ITIL-ready templates
- Real-time updates, information, and collaboration
- Performance metrics
- Confluence integration
- Self-service
- Knowledge base
- Repetitive task automation
- API
- SLAs (Service Level Agreements)
- Metrics report
- Atlassian Marketplace compatibility
- CSAT reporting
- Machine learning
Pricing Info
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
- Up to 3 agents
- Unlimited customers
- Service request management
- Incident management
- Change management
- Problem management
- Asset management
- Configurable workflows
- Self-service portal
- Knowledgebase
- Queues
- Email and embeddable widget
- SLA management
- Reporting & analytics
- Automation
- Multi-language support
- Apps and integration
- 2GB file storage
- Community Support
Cloud – Standard ($20/agent/month)
- Up to 5,000 agents
- Unlimited customers
- Service request management
- Incident management
- Change management
- Problem management
- Asset management
- Configurable workflows
- Self-service portal
- Knowledgebase
- Queues
- Email and embeddable widget
- SLA management
- Reporting & analytics
- Automation
- Multi-language support
- Apps and integration
- Audit logs
- 250GB Storage
- Local Business Hours Support
Cloud – Premium ($40/agent/month)
- Up to 5,000 agents
- Unlimited customers
- Service request management
- Incident management
- Change management
- Problem management
- Asset management
- Configurable workflows
- Self-service portal
- Knowledgebase
- Queues
- Email and embeddable widget
- SLA management
- Reporting & analytics
- Automation
- Multi-language support
- Apps and integration
- Audit logs
- 9% uptime SLA
- Unlimited Storage
- 24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
- Complete control of your environment
- A single server deployment
- Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
- Complete control of your environment
- Active-active clustering for high availability
- Annual term license + maintenance
- Atlassian-supported disaster recovery
Integrations
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
- Jira Software
- Slack
- HipChat
- Confluence
- Trello
- Tasktop Sync
- HappyFox
- JEMH
- ERPM
- Zendesk
- Insight
- Freshservice
- Bomgar
- Kelverion
- Zephyr
- Salesforce
- Gliffy
- GitHub
- Balsamiq
- Azuqua
- Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
Company Email
sales@atlassian.com
Contact No.
Company's Address
Atlassian Corporation PLC
Level 6, 341 George Street
Sydney, NSW, 2000
Australia
Jira Service Desk Comparisons
Popular Jira Service Desk Alternatives
It may not always be enough to just compare Lansweeper and Jira Service Desk against one another. Although reliable functionalities, pricing plans and customer comments are all important and should be taken into account when making a final choice, you should also check out the recognition and awards won by each software. Frequently a less dominant solution may turn out to be a great choice that was a winner of many B2B awards such as our Experts’ Choice Award which shows that regardless of lesser market popularity it’s a significant contender to the software that rule the market.
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