What is better LANDESK Service Desk or ScreenConnect? The ideal Help Desk Software is a service that can deal with your company’s specific requirements. You can determine which option works best for your industry if you compare different products before you decide which one is the best.
For instance, LANDESK Service Desk and ScreenConnect are scored at 8.0 and 9.0, respectively, for total quality and performance. Similarly, LANDESK Service Desk and ScreenConnect have a user satisfaction rating of 94% and 96%, respectively, which shows the general feedback they get from customers. Better yet, reach put to a current user of the software and ask for their feedback concerning the application in question.
Users who are pressed for time or want a suggestion from our team might want to try out these top choices for this year: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, information and reviews that we shared in this comparison were taken from official vendor websites, promotional materials available online, real-life experience from real users as well as our own hands-on use of every software by a professional reviewer. We pay a lot of attention to comprehensively examine every service, therefore we not only analyze it ourselves, but we also correlate our observations with experiences of other members from the SaaS community.
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