What is better LANDESK Service Desk or ScreenConnect? You have so many Help Desk Software options in today’s state of that industry that picking the right product may be overwhelming. On our comparison page, we let you evaluate the functions, pricing terms, available plans, and more details of LANDESK Service Desk and ScreenConnect.
You can evaluate their score (8.0 for LANDESK Service Desk vs. 9.0 for ScreenConnect) and user satisfaction level (94% for LANDESK Service Desk vs. 96% for ScreenConnect). The scores and ratings offer you a solid idea how these two software products perform. Additionally, find out if the solution can integrate with the company’s current business apps to ensure greater productivity.
Users who are pressed for time or want a suggestion from our team might want to try out these top choices for this year: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
It may not always be sufficient to simply compare LANDESK Service Desk and ScreenConnect with one another. Even though specific functionalities, cost and user experience are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by each app. Frequently a less known app may turn out to be a good choice that was distinguished with industry awards such as our Supreme Software Award which reveals that despite lesser market popularity it’s a worthy rival to the apps that rule the market.
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