What is better LANDESK Service Desk or Vivantio? The perfect Help Desk Software is a program that can handle your company’s unique needs. It’s easy to identify which solution works best for your enterprise if you review different products before you decide which one is the best.
For instance, LANDESK Service Desk and Vivantio are scored at 8.0 and 8.4, respectively, for overall quality and performance. Similarly, LANDESK Service Desk and Vivantio have a user satisfaction rating of 94% and 93%, respectively, which shows the general feedback they get from customers. Even better, get in touch with a current user of the software and solicit their feedback regarding the application in question.
Our team put a lot of effort to review all popular products available out there, but among all the ones we reviewed these three deserved our special attention: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both LANDESK Service Desk and Vivantio were tested by a group of reliable B2B experts who conducted a full study of all core aspects of each product. Their total rating was calculated using our unique SmartScore algorithm which gives an individual partial score to each element like: main functionalities, client support, mobile device support, security, client satisfaction and market presence. Here at FinancesOnline we know useful features are not the only aspect important to a business so we make an effort to pay attention to all sides of a service before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
