InvGate Service Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Mobile ITSM
- IT Self Service
- Role-driven interface
- ITSM Reporting and Dashboards
- IT Integration and Automation
- Social ITSM
- Beyond Core ITSM
- ITIL Processes
- ITSM Software as a Service (SaaS)
Pricing Info
Pricing Info
Pricing is available by quote only. Contact LANDESK directly to request a price quote.
Integrations
Integrations
LANDESK Service Desk offers integration with the following business systems and applications:
- Novell ZENworks Configuration Management
- Microsoft SQL
- Microsoft Excel
- Microsoft Active Directory
- Oracle
- Microsoft SCCM
- Microsoft Exchange Calendars
- Microsoft Exchange Server
- Microsoft Office Outlook
- IBM Lotus Notes
- Novell GroupWise
- SolarWinds Orion
- Nagios
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
It helps to optimize services, offer end users exceptional experiences, and support business agility to meet the needs of every digital enterprise.
Company Email
contact@landesk.com
Contact No.
Company's Address
698 West 10000 South Suite 500
South Jordan, Utah 84095
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Advanced ticket management
- Intuitive
- Collaboration
- Multi-department support
Service desk analytics
- Time-tracking
- SLA management
Cutting-edge automation and integration
- Workflows
- Flexible interaction
- Gamification
Standard features
- Knowledge base
- Approval management
- Customer feedback
- ITIL
- E-mail integration
More features
- Self-service for user
- Custom interface
- Interactive dashboard
- Asset management
- Breaking news
- Smart notifications
- Templates
- Branding
- Multilingual support
- Import active directory import
Pricing Info
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk
- Ticketing
- Knowledge base
- Reporting and Analytics
- Self-service
- Workflows
- SLAs
- ITIL
- Gamification
- Multi-Department
InvGate Assets
- All Features from the Service Desk plan
- Network Discovery
- Asset Inventory
- IT Financials
- Software Licensing
- Software Metering
- Change Management
- Software Deployment
- Remote Desktop
InvGate Service Desk + Assets
- Network Discovery
- Asset Inventory
- IT Financials
- Software Licensing
- Software Metering
- Change Management
- Software Deployment
- Remote Desktop
Integrations
InvGate offers the following integration options:
- Accessible from any web-enabled mobile device
- HTML e-mail integration
- LDAP and Active Directory servers
- InvGate Assets
- InvGate Insight
- FileWave
- SAML
- Microsoft SCCM (System Center Configuration Manager)
- Zapier
- ITIL-verified
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nike, Toyota, Skandia, NEC, Hitachi, PWC, MetLife, GE, AIG, Generali, Burger King, Starbucks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
Company Email
info@invgate.com
Contact No.
Company's Address
524 Union Street #270
San Francisco, CA 94133
USA
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Almost as crucial as functionalities and customer support quality are pricing options offered by LANDESK Service Desk and InvGate Service Desk. Even though price should not be a deciding element it’s without a doubt a key thing to consider. You should expect a flexible pricing package that can be adjusted to your business size and painlessly scaled up if your team develops. Make sure you don’t pick packages that have advanced functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as big companies can frequently benefit from special pricing. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t ask you to spend any money and offers a practical overview of what it feels like to work with LANDESK Service Desk and InvGate Service Desk.
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