What is better Knowlocker or Salesforce Knowledge? There are many Knowledge Management Software products available for businesses these days. The ideal way to find out which service fits your needs best is to check them side by side. As an example, here you can review Knowlocker and Salesforce Knowledge for their overall score (7.3 vs. 8.8, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
You can also review their features and pricing conditions and other helpful information below. When matching products make sure you check their similar functions and mark their distinctive elements to have a clearer picture of both deals. Likewise, bear in mind to check secondary features such as security, backup, ease-of-use, and customer service.
Currently, the most popular solutions in our Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
Every time you select a service that you think will work best for your company you shouldn’t only focus on what reviewers have to say about it. In many cases personal experience with the product will vary, depending on your own goals and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for every solution to give you a quick impression of how actual users of Knowlocker and Salesforce Knowledge evaluate their contact with the solution. Our algorithm is based on advanced analysis of product appearances on other websites, social networks as well as blogs, so you are going to get a comprehensive and reliable landscape of what other clients think about each solution. In this example Knowlocker has a total satisfaction rating at 100% while for Salesforce Knowledge 100% of users express they had a positive experience with it.
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