What is better Knowlocker or Salesforce Knowledge? Selecting the right Knowledge Management Software for your organization is difficult with various features, options, and terms to check. On the other hand, using our review directory will help you to simplify the selection process by displaying all key software in a single location.
As an illustration, you can contrast Knowlocker and Salesforce Knowledge for their functions and overall scores, namely, 7.3 and 8.8, respectively. Similarly, you can see which one has superior general user satisfaction rating: 100% (Knowlocker) and 100% (Salesforce Knowledge) to find out which software is the better choice for your business. Don’t simply pick the software with the lowest price, but the software that offers the most cost-effective value.
We did our best to prepare reviews of all popular Knowledge Management Software solutions that you can find on the market, but among them these three deserved our special attention: ServiceNow Knowledge Management, Zendesk, Zendesk.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
Almost as important as useful features and client support quality are pricing plans provided by Knowlocker and Salesforce Knowledge. Even though pricing should not be the only aspect it’s without a doubt an important thing to think about. You should look for a flexible pricing package that can be adjusted to your team size and effortlessly scaled up when your team expands. Be sure that you don’t pick packages that have extra tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can often count on special pricing. You should also check out a free trial or demo of each app to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and offers a reliable overview of what it feels like to work with Knowlocker and Salesforce Knowledge.
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