KnowledgeOwl
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- FAQ database
- Customer self-service
- Internal knowledge base
- Centralized and search-enabled repository
- Table of content
- File upload
- Customizable homepages
- Content/Contextual help
- WYSIWYG and source editors
- Drag-and-drop reordering
- Media embedding
- Customizable permalinks
- Prebuilt templates
- Multiple authors
- Shared authoring
- User roles and permissions
- Article versioning
- Reusable snippets library
- Behavioral analytics
- Global traffic analytics
- Reporting
- Video help callouts
- Integrations
Pricing Info
Pricing Info
KnowledgeOwl’s SMB and enterprise pricing is based on two things – the number of knowledge bases, and number of users involved. Here are the details:
Base Plan – $49/month
- 1 Knowledge Base
- 1 User
- Unlimited Readers
- All Features
Additional Knowledge Base – $30/month
Additional User – $20 user/month
Integrations
Integrations
KnowledgeOwl integrates with the following business systems and applications:
- Single Sign On
- Salesforce
- Active Directory
- Okta
- Google Apps
- Zendesk
- Help Scout
- Freshdesk
- Kayako
- Google Analytics
- MixPanel
- Hotjar
- SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Company Email
support@knowledgeowl.com
Contact No.
Company's Address
2552 W 133rd Circle
Broomfield, CO 80020
USA
KnowledgeOwl Comparisons
Popular KnowledgeOwl Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Third party integrations
- ACD system
- Advanced scripting
- Agent call back
- Agent supervision
- Automatic triggers and alerts
- Call conferencing
- Computer telephony integration (CTI)
- CRM system
- Customizable wallboard
- IVR system
- Live agent reassignment
- Predictive dialer
- Productivity reports
- Quality monitoring
- Real-time and historical reports
- Routing and prioritization
- Voice logger
- Voice recording
Pricing Info
Pricing available by quote only. Contact the vendor’s sales unit for a custom quote.
Integrations
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Company Email
info@ameyo.com
Contact No.
Company's Address
B2/450, Spaze iTech Park, Sector-49, Sohna Road, Gurgaon-122018, Haryana (India)
Ameyo Comparisons
Popular Ameyo Alternatives
It may not always be enough to simply compare KnowledgeOwl and Ameyo against one another. Even though specific functionalities, pricing and user comments are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by each solution. In many cases a less dominant solution may turn out to be an amazing choice that was distinguished with B2B awards such as our Experts’ Choice Award which shows that in spite of lesser market presence it’s a worthy rival to the apps that dominate the market.
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