What is better Kixie or Five9? With different features, pricing, details, and more to evaluate, finding the right Customer Support Software for your business is tough. But by using our system, you can easily match the functions of Kixie and Five9 including their general SmartScore, respectively as: 7.7 and 8.6 for overall score and N/A% and 91% for user satisfaction.
You can also evaluate them feature by feature and see which software is a more effective fit for your company. Remember to get a demo first prior to opting in for a plan to see how the software works in practical situations.
People who want to save some time or would like to get a Call Center Software suggestion from our team might want to take a look at these top choices for the current year: Zendesk, JustCall, Freshdesk Contact Center.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
If you are still having doubts about which software will perform best in your case it may be a sensible idea to examine each service’s social metrics. These metrics are frequently a way to see how popular every solution is and how large is its online presence. For example Kixie Twitter profile has currently 167 followers. At the same time Five9 Twitter is followed by 2212 users.
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