What is better Kixie or Five9? When comparing Kixie and Five9, it is simple to see which Customer Support Software product is the more suitable alternative. This means that your enterprise can select the most productive and useful program. You can examine the specifics, for example available tools, prices, plans offered by each vendor, offer conditions, and many more
We also let you check their general scores to know which one appears to be more suitable. Kixie has 7.7 points for overall quality and N/A% rating for user satisfaction; while Five9 has 8.6 points for overall quality and 91% for user satisfaction. You can also find out which software business is more dependable by sending an email inquiry to the two companies and check which company replies faster.
Users who don't have much time or would like to get a Call Center Software recommendation from our team might want to examine these top choices for the current year: Zendesk, JustCall, Freshdesk Contact Center.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Both Kixie and Five9 were evaluated by a group of independent SaaS experts who carried out a thorough analysis of all crucial elements of each app. Their ultimate rating was calculated by means of unique SmartScore model which provides a separate partial score to each component such as: main functionalities, customer support, mobile device support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only thing important to a company so we make sure we pay attention to all aspects of a product prior to calculating its final score.
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