What is better Kixie or NinjaOne (Formerly NinjaRMM)? Assessing products for the top Customer Support Software does not always have to be hard. On our review platform, you can easily match Kixie and NinjaOne (Formerly NinjaRMM) and promptly see their unique elements. We allow you to examine their functions, supported devices, customer support, pricing rates, terms, and much more.
You may also examine their overall score (7.7 for Kixie vs. 8.6 for NinjaOne (Formerly NinjaRMM)) and overall customer satisfaction level (N/A% for Kixie vs. 93% for NinjaOne (Formerly NinjaRMM)). Take your time and compare your best choices and discover which one is right for your company. Similarly, you have to consider the vendor’s background; can they be relied upon and will they still be on the market in the future?
Our experts made sure to prepare reviews of all popular Call Center Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
No Customer Support Software will be perfect enough to cater to all the requirements of a specific team. Even though key functionalities of Kixie and NinjaOne (Formerly NinjaRMM) are obviously a priority you should also thoroughly examine the integrations supported by a given product. Very often you will already be making use of various kinds of SaaS software in your company and it’s much wiser to select services that integrate well with one another. That way you can guarantee a smooth exchange of data between your teams and services, which can significantly reduce time devoted to migrating between one software and the next.
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