What is better Kayako or Re:Desk? Reviewing products to find the best Help Desk Software doesn't have to be complicated. On our review platform, we enable you to match Kayako and Re:Desk and promptly evaluate their differences. We allow you to take a look at their features, supported devices, level of support, prices, terms, and many more.
You can also examine their overall score (9.0 for Kayako vs. 8.0 for Re:Desk) and overall customer satisfaction level (95% for Kayako vs. N/A% for Re:Desk). Take your time and examine your top alternatives and discover which one is best for your company. Similarly, you have to assess the software vendor’s credibility; are they reliable and will they still be around a few years from now?
Right now, the best services in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Both Kayako and Re:Desk were tested by a group of reliable B2B experts who conducted a detailed study of all crucial aspects of every software. Their final score was calculated by means of unique SmartScore model that provides a separate partial score to each element like: main functionalities, customer support, mobile device support, security, user satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only factor essential to a company so we make an effort to pay attention to all sides of a service prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
