What is better KANA Express or Customer Thermometer? We are here to streamline the whole process of assessing Customer Support Software products for you. In particular, on this page you can check the overall performance of KANA Express (6.5) and compare it with the overall performance of Customer Thermometer (7.6). It's also possible to match their overall user satisfaction rating: KANA Express (96%) vs. Customer Thermometer (N/A%).
Similarly, you can read their functions in detail to find out which product can better address your company’s requirements. Generally, any business solution must let you to comfortably see the big picture, at the same time giving you quick access to the details.
We know that not all businesses have the time to scrutinize dozens of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
If you research various Customer Support Software products you shouldn’t only explore their list of features and provided pricing plans. Consider that the service should be meeting your standards and company so the more flexible their offer the better. Explore what OSes are supported by KANA Express and Customer Thermometer and be certain you will get mobile support for whatever devices you use in your company. You should also examine which languages and countries are supported, because this might be a critical factor for many firms.
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