What is better iTouchVision Customer Service or Supportbench? Today’s companies require the best Customer Support Software product to stay competitive. On this page we help you with choosing the best solution, by allowing you to examine iTouchVision Customer Service and Supportbench down to the very details of their individual features.
You can even examine our total scoring values, which rate the software general quality and performance. iTouchVision Customer Service got a 7.8 score, while Supportbench has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 97% (iTouchVision Customer Service) against 93% (Supportbench). Don’t forget to choose the software that best addresses your most urgent issues, not the solution with the most robust features.
We know that not all companies have the time to test a large number of different services, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
Almost as important as useful features and customer support responsiveness are pricing options made available by iTouchVision Customer Service and Supportbench. Although pricing should not be a deciding aspect it’s definitely a significant thing to think about. You should count on a flexible pricing package that can be adjusted to your business size and easily scaled up if your team expands. Be sure that you don’t pick plans that include extra functionalities that you won’t find useful and always try to contact with the vendor directly as enterprises can frequently count on discounts. You should also give a chance to a free trial or demo of each app to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it feels like to work with iTouchVision Customer Service and Supportbench.
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