What is better iTouchVision Customer Service or Salesforce Service Cloud? When you need an effective Customer Support Software product for your business you must remember to examine different options. It doesn’t have to be complicated, and can be as simple as matching their functions in a table like the one below. You will also get a brief idea how each product operates. For instance, on this page you can see iTouchVision Customer Service’s overall score of 7.8 and compare it against Salesforce Service Cloud’s score of 9.6; or iTouchVision Customer Service’s user satisfaction level at 97% versus Salesforce Service Cloud’s 97% satisfaction score.
The assessment will help you spot the good and bad points of each program, and decide which fits you requirements better. On top of the robust features, the solution which is simple and intuitive is always the better choice.
As of now, the most significant solutions in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You shouldn’t expect exclusively a broad array of functionalities and adjustable pricing plans from a reliable Customer Support Software. Almost as significant as key features is a quality customer support. You want to guarantee that when you have any questions about iTouchVision Customer Service or Salesforce Service Cloud, or you run into a problem, or perhaps you’ll need to ask for a certain revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can enjoy personal training or at the very least an FAQ you can use.
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