What is better iTouchVision Customer Service or Communifire? When scouting for the proper Customer Support Software for your firm our recommendation is that you review the characteristics, prices, along with other critical data regarding the product and vendor. Here, you are able to see the parallels and distinctions between iTouchVision Customer Service (overall score at 7.8 and user satisfaction at 97%) and Communifire (overall score at 6.7 and user satisfaction at N/A%).
You can also check their particulars elements, like tools, plans, rates, terms and conditions, etc. Similarly, analyze the terms closely for information on hidden costs, like, setup fees, separate helpdesk support, upgrade fees, storage fees, and others.
As of now, the most significant services in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
You shouldn’t expect exclusively a broad range of features and flexible pricing plans from a credible Customer Support Software. Almost as important as key features is a trustworthy customer support. You want to make sure that when you have any questions about iTouchVision Customer Service or Communifire, or you struggle with some problems, or maybe you’ll want to request a certain change or functionality useful to your company you can rely on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. It’s also a significant advantage if you can benefit from individual training or at the very least an FAQ you can use.
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