What is better InMoment or SoGoCX? When choosing the ideal Customer Experience Management Software for your company it is recommended that you assess the features, rates, along with other critical info concerning the product and vendor. Here, you are able to see the parallels and distinctions between InMoment (overall score at 9.0 and user satisfaction at 100%) and SoGoCX (overall score at 9.2 and user satisfaction at 97%).
You can also check out their particulars elements, like tools, plans, rates, terms, etc. Similarly, analyze the terms thoroughly for information on hidden costs, such as, setup fees, independent customer service, upgrade fees, storage fees, and other similar charges.
In the event you would like to quickly decide on the best Customer Experience Management Software according to our experts we suggest you try out these services: Smartlook, Alchemer, Zendesk.
InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
You shouldn’t expect just a broad array of features and adjustable pricing from a reliable Customer Experience Management Software. Almost as significant as key features is a quality customer support. You want to guarantee that when you have any questions about InMoment or SoGoCX, or you face some problems, or maybe you’ll need to request a specific revision or feature beneficial to your team you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to benefit from individual training or at least an FAQ you can use.
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