What is better Inforobo or HelpSpot? Today’s enterprises want the most effective Customer Support Software product to keep on being competitive. On this page we help you with choosing the right solution, by allowing you to evaluate Inforobo and HelpSpot down to the very details of their individual features.
It's also possible to check our overall scoring values, which rate the software overall quality and performance. Inforobo got a 8.0 score, while HelpSpot has a score of 7.5. Likewise, you can compare their general user satisfaction rating: N/A% (Inforobo) against N/A% (HelpSpot). Remember to opt for the software that best answers your most urgent needs, not the solution with the higher number of features.
If you need to quickly locate the more reliable Customer Support Software according to our experts we advise you try out the following products: Zendesk, Freshdesk Omni, Freshdesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
In the event you continue having doubts about which product will work best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular a given software is and how large is its online presence. For instance, in case of Facebook Inforobo has 3 likes on their official page while HelpSpot profile is liked by 167 people.
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