What is better Inforobo or Zendesk Chat? A great way to find the appropriate Customer Support Software product for your organization is to compare the solutions against each other. Here you can compare Inforobo and Zendesk Chat and see their features compared contrastively to help you pick which one is the better product.
Similarly, you can review their overall ratings, such as: overall score (Inforobo: 8.0 vs. Zendesk Chat: 8.5) and user satisfaction (Inforobo: N/A% vs. Zendesk Chat: 100%). Examine their varying features and similarities and discover which one outperforms the other. Likewise, imagine what your business will be in years to come; will your business outgrow the app in the next couple of years?
At the moment, the most significant solutions in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Please pay attention to the fact that even though both Inforobo and Zendesk Chat may provide a top quality array of features every software might be created for a different business size. If you are comparing features you may want to pay attention to a business size they are aimed at. Specific features may scale up well for large enterprises but if you run a small or medium business it’s usually better to stay away from paying for complex features that you may never actually use.
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